Frequently Asked Questions about 8xpg – Complete FAQ

Creating an account at 8xpg is quick and free. Go to the website, click "Sign Up", and fill in the form with your full name, email, CPF, date of birth, phone number, and password. Confirm your email via the link sent to your inbox and you're all set. The whole process takes less than 2 minutes from start to finish. Once your email is confirmed, you can deposit via Pix and start playing right away.

No. Registering at 8xpg is completely free. There are no account creation fees, monthly charges, or any hidden costs. The only amount you put in is your deposit when you decide to play — and the minimum is R$ 20.00 via Pix or any other available method. Inactive accounts are not charged either.

No. Each CPF entitles you to one account only at 8xpg. Attempting to create multiple accounts — whether to claim the welcome bonus more than once or for any other reason — results in the permanent cancellation of all accounts linked to that CPF and indefinite access to the platform being blocked. If you forgot your password or login email, contact support at suporte@8xpg.best to recover access without needing to create a new account.

A 8xpg is exclusively for users aged 18 and over. Age is verified through the CPF provided at registration and again during the identity verification process before the first withdrawal. Any account found to have been created with false information to bypass age verification is permanently closed, with the CPF used blocked indefinitely.

On the login screen at 8xpg, click "Forgot my password". Enter the email address linked to your account and you'll receive a link to set a new password — the link expires in 30 minutes for security purposes. If you don't see the email in your inbox, check your spam folder. If you no longer have access to the registered email, contact support at suporte@8xpg.best with the subject line "Account Recovery" including your CPF, full name, and date of birth.

Document verification (KYC) on 8xpg is required before your first withdrawal or when your transaction volume exceeds certain thresholds. The required documents are: a photo of your national ID (RG or CNH) and a recent proof of address (utility bill or bank statement dated within the last 3 months). Everything is submitted digitally through your account dashboard — no need to go anywhere in person. We recommend completing verification right after signing up to avoid any delays when you're ready to withdraw.

You can close your account in two ways. The first is temporary break — available under Settings → Responsible Gaming — which suspends account access for a period between 24 hours and 90 days without permanently closing the account. The second option is the permanent self-exclusion, which permanently closes the account and cannot be reversed. Before confirming, you may withdraw your available balance. For more details, visit the Responsible Gaming.

The minimum deposit at 8xpg is R$ 20.00 by any payment method. The platform does not charge any deposit fees — any charges are from your bank. The fastest option is Pix: funds are credited to your account in seconds, 24/7, including holidays.

A 8xpg accepts exclusively Brazilian payment methods: Pix (instant, 24/7), boleto bancário (up to 1 business day), credit and debit card, PicPay, Mercado Pago and TED transfer by banks such as Nubank, Itaú, Bradesco, and Banco do Brasil. No international transfers are accepted. For withdrawals, Pix is the recommended method for its speed — funds arrive in as little as 3 minutes.

Pix withdrawals on 8xpg are processed within 3 minutes of the request. This applies 24/7 — including weekends and holidays. Funds are sent directly to the Pix key registered on your account, which must be linked to a bank account under your CPF. If your withdrawal has been pending for more than 30 minutes, please contact support.

Yes. The minimum withdrawal at 8xpg is R$ 20.00. There are no fees charged by the platform on withdrawals. The balance available for withdrawal is your real balance — deposits and winnings from settled bets. An active bonus balance with a pending rollover cannot be withdrawn until the minimum wagering requirement specified in the bonus terms has been met.

The most common reasons for a pending withdrawal on 8xpg are: incomplete identity verification (KYC), an active bonus with a pending rollover requirement, or a Pix key registered under a name different from the account holder's. Check that all these points have been resolved in your dashboard. If the withdrawal is still pending after 30 minutes with none of these issues present, please contact support via suporte@8xpg.best with the withdrawal number.

A 8xpg charges no fees on deposits or withdrawals. Every BRL you deposit goes entirely into your account, and every amount you request to withdraw is sent in full to your Pix key or bank account. Any TED transfer fees are your bank's responsibility — with Pix, which is free by law, there are no additional charges.

The welcome bonus at 8xpg is automatically credited on the first deposit made to a new player's account. The specific terms — percentage, maximum amount, and rollover requirement — are displayed at registration and in the bonus section of your dashboard. Always read the terms before accepting a bonus, especially the rollover multiplier and expiry date. Once accepted, the bonus becomes active on your account and must be wagered the specified number of times before it can be withdrawn.

Rollover is the minimum betting volume you need to reach before withdrawing a bonus amount or any winnings it generates. For example: if you received a BRL 100.00 bonus with a 10x rollover, you need to place a total of BRL 1,000.00 in bets before you can withdraw the bonus balance. The weekly cashback from the VIP Program has a rollover of just 1x — the lowest on the platform. Each bonus has its own terms, displayed before acceptance.

The 8xpg VIP Program has four tiers: Bronze, Silver, Gold, and Diamond. Progression is based on your monthly wagering volume. From Bronze level onward, you receive weekly cashback — a percentage return on your net losses for the week, credited every Monday. The percentage increases with each tier: Diamond offers up to 15% weekly cashback. The VIP cashback rollover is just 1x, giving you far more freedom to withdraw. Visit the VIP Program for the exact limits and percentages at each level.

Yes. All bonuses at 8xpg have an expiration date specified in each promotion's terms. The welcome bonus, for example, typically expires 7 to 30 days after acceptance — the exact deadline is shown before you accept. If the rollover is not completed within that period, the bonus balance is automatically canceled, but your real deposited balance remains intact. Keep an eye on the bonus panel to track your rollover progress and expiration date.

When a freebet is credited to your 8xpg account 8xpg, it appears as a payment option when confirming a Sports Betting wager. Select the freebet as your payment method, choose the market and amount (limited to the available freebet value), and confirm. If the bet wins, you receive the profits — not the freebet amount itself, only the winnings above the stake. Freebets have an expiration date and can only be used on specific markets defined in the promotion's terms.

A 8xpg covers the major sports with a focus on Brazilian fans: football (Brasileirão Série A, Copa do Brasil, Libertadores, Champions League, Premier League, and more), MMA and UFC, basketball (NBB and NBA), volleyball, tennis, e-sports, and others. Live betting lets you wager during the match with odds updated in real time. Brasileirão and Copa do Brasil coverage is among the most comprehensive on the platform.

Cash out is a feature that lets you settle a bet before the final result of an event — locking in part of your profit or cutting your losses. At 8xpg, cash out is available on selected live Sports Betting markets. The cash out value is calculated in real time based on current odds and how the event is unfolding. To use it, go to "My Bets" in your dashboard, find the bet you want to settle, and click "Cash Out" if the option is available for that market.

If a sporting event is cancelled, postponed, or permanently suspended, all related bets are automatically voided and the staked amount is returned in full to the account balance at 8xpg. If the event is only postponed and takes place within 24 to 48 hours (depending on the sport), bets may be kept open until the match is played. The exact timeframe varies by sport and is detailed in the platform's Terms and Conditions.

Yes. A 8xpg supports parlay bets — also known as accumulators or combo bets — where you combine two or more markets into a single wager. The odds multiply together, boosting your potential return. To place a parlay, add your selections to the bet slip and the system will automatically calculate the combined odds and potential payout. Keep in mind: in a parlay, every selection must win — if one loses, the entire bet is lost.

The live casino at 8xpg streams live games with real dealers in high definition, 24 hours a day. Available formats include Blackjack, Roulette, Baccarat, and live game shows. Join a table, place your bets in BRL (R$) through the panel, and interact with the dealer and other players via the table chat. No app download required — the Live Casino runs directly in your mobile or desktop browser, with streaming quality that adapts to your connection.

Crash games are games where a multiplier starts at 1x and climbs progressively — you need to click "Cash Out" before the multiplier freezes (crashes). The longer you wait, the higher the multiplier and potential payout, but the risk of losing everything also increases. The Aviator is the most popular crash game at 8xpg: a plane takes off and the multiplier climbs with it — cash out before it flies off screen. Bets start from R$ 1.00. JetX and Spaceman follow the same concept. All crash games use a certified RNG algorithm.

Yes. All casino games available at 8xpg — slots, crash games, and table games — are provided by certified suppliers that use a random number generator (RNG) audited by independent bodies. The Live Casino uses real physical equipment broadcast live, with no digital interference in the results. The 8xpg has no interest in manipulating results — the house margin already ensures sustainable long-term operations without any interference.

No. A 8xpg runs directly in your mobile browser — Chrome, Safari, or any other — with no app installation required. The platform is fully responsive and automatically adapts the interface to your screen size. Live Sports Betting, Live Casino with HD dealers, crash games, Pix deposits and withdrawals — everything works just as well on mobile. For quicker access, you can save the site as a shortcut on your phone's home screen.

To enable 2FA on 8xpg, go to Settings → Security → Two-Factor Authentication. You'll need an authenticator app on your phone — Google Authenticator, Authy, or Microsoft Authenticator, all free. Scan the QR Code displayed on the platform with the app and enter the 6-digit code generated to confirm activation. Once enabled, every login at 8xpg will require this code in addition to your password — blocking access even if someone finds out your password.

A 8xpg uses 256-bit SSL encryption across all communications — the same standard adopted by Brazil's leading banks, including Itaú, Bradesco, and Nubank. Card data is tokenized, meaning the full card number is never stored on the platform's systems. Personal data handling complies with the LGPD (Law No. 13.709/2018) — your data is never sold to third parties. For full details, please refer to the Privacy Policy.

If you suspect someone has accessed your 8xpg account 8xpg without authorization, take these steps immediately: (1) change your password through the settings panel or use email recovery; (2) end all active sessions through the security panel; (3) contact support at suporte@8xpg.best with the subject line "Security – Unauthorized Access" so our team can investigate and preventively block any suspicious activity. These cases are handled as top priority, 24 hours a day.

A 8xpg will never ask for your password via email, chat, phone, or WhatsApp. It will never request full banking details to release a withdrawal. If you receive any message asking for your password, 2FA code, or financial information claiming to be from 8xpg, ignore it immediately and forward it to suporte@8xpg.best. Always make sure the website address is exactly 8xpg.best — sites with similar names (8xpg.net, 8xpg.online, etc.) may be fraudulent. If in doubt, access the site only by typing the address directly into your browser.

A 8xpg offers a full set of player control tools available in your dashboard under Settings → Responsible Gaming: deposit limit (daily, weekly, or monthly), loss limit, session alert by play time, temporary break (from 24 hours to 90 days) and permanent self-exclusion. All are free, take effect immediately, and limit reductions are irreversible for the chosen period. For full details, visit the Responsible Gaming.