Sports betting and casino games are entertainment — and 8xpg wants them to stay that way for you. This page brings together all the control tools available on the platform, guidance on recognizing problematic gambling patterns, and support channels for anyone who needs help.
Need help now? suporte@8xpg.best — available 24 hours a day.
Responsible gambling isn't a footer disclaimer — it's a set of real tools that any player can use at any time, with no approval or justification required.
Set a daily, weekly, or monthly cap on deposits via Pix or any other method. The limit takes effect immediately and can only be increased after 7 days — an intentional safeguard against impulsive decisions.
Set up automatic notifications that appear when you've been playing longer than you planned. You can choose the interval — 30 minutes, 1 hour, 2 hours — and the platform will remind you without interrupting your session.
Need a break? Suspend your account for 24 hours, 7 days, 30 days, or any other period you choose. The pause takes effect immediately and cannot be reversed before it expires — that's by design.
For those who have recognized that gambling is causing serious problems, permanent self-exclusion closes the account for good. It is an irreversible decision — and it exists for a reason.
Beyond deposit limits, you can set a maximum amount per individual bet. This tool is useful for anyone who wants more granular control over spending on live Sports Betting or crash games.
Access your full history of deposits, withdrawals, and bets at any time. Seeing the real numbers behind what you've wagered and lost is one of the most effective ways to keep perspective on your gambling.
Responsible gambling means participating in Sports Betting, Live Casino, crash games, or any other type of gambling in a mindful way — within your own financial and emotional limits — without it affecting other areas of your life such as work, family, health, or personal finances.
A 8xpg was built on the conviction that a player who uses the platform responsibly for years is infinitely more valuable than one who bets beyond their means for a week. This isn't just talk — it's the business logic of a platform built to last.
But beyond logic, there's something simpler: most players on 8xpg are everyday people who enjoy watching the Brasileirão and placing a bet on the Flamengo match, who like a late-night Aviator session after work, or who join the live casino on a Sunday afternoon for entertainment. This type of player doesn't need "paternalistic protection" — they need tools that work when they want to use them and a platform that's upfront about the risks involved.
Sports betting and casino games are forms of entertainment that involve real financial risk. A 8xpg does not guarantee profit, and no strategy can turn betting into a reliable source of income. Only gamble with amounts you can afford to lose without a significant impact on your finances.
The line between fun and a gambling problem is gradual, not sudden — which is exactly what makes it hard to notice. When gambling is entertainment, you control how much time and money you put into it, you can stop whenever you want, and you're not thinking about bets at work or while spending time with family. When gambling starts to become a problem, that logic reverses: the gambling begins to control you.
There is no single profile of a person who develops gambling problems. Any player can be affected — regardless of income, education, or background. What makes a difference is having tools available to act early, before things get worse.
All responsible gambling tools at 8xpg are available directly in your account dashboard, under "Responsible Gambling" in the settings. No calls needed, no explanations required — just set it up.
Go to Settings → Responsible Gambling → Deposit Limit. Choose the period (daily, weekly, or monthly) and the maximum amount. The limit takes effect immediately. To reduce the limit, the effect is instant. To increase, there is a 7-day waiting period — a safeguard against decisions made in the heat of the moment after a losing streak.
Go to Settings → Responsible Gambling → Session Alert. Set the time interval after which you want to receive a reminder. The alert appears as a platform notification without interrupting your game — you can choose to continue or end the session on your own. Especially useful for crash game and live casino sessions, which tend to run longer than you realize.
Go to Settings → Responsible Gambling → Loss Limit. Set the maximum amount you can lose over a given period (daily, weekly, or monthly). Once the limit is reached, betting is blocked until the next period begins. Unlike the deposit limit, this one directly controls how much you can lose — not just how much you can deposit.
Go to Settings → Responsible Gambling → Account Pause. Choose the period: 24 hours, 3 days, 7 days, 30 days, 60 days, or 90 days. The account is suspended immediately — you won't be able to log in, deposit, or bet during the chosen period. Your balance remains intact and available for withdrawal once the pause ends.
Available through 8xpg support or directly at Settings → Responsible Gambling → Self-Exclusion. This option permanently and irreversibly closes your account. Before it takes effect, you may withdraw your available balance. The account cannot be reopened under any circumstances once permanent self-exclusion is confirmed.
Recognizing when gambling has stopped being entertainment is the most important step — and the hardest one. Most people downplay the signs at first. The list below covers behaviors that, when they appear regularly, suggest something may be out of balance:
Betting more than planned to "recover" previous losses — known as chasing losses.
Thinking about bets during work, meals, or other moments when your focus should be elsewhere.
Hiding from family or friends how much time or money you spend on betting.
Feeling irritable, anxious, or restless when you're unable to gamble.
Using money set aside for other needs — bills, food, rent — to make Pix deposits on the platform.
Trying to "make up" for a bad week by betting more at the end of the month, hoping one big win will cover all the losses.
Stepping away from activities that used to matter — social events, work commitments, hobbies — in order to keep gambling.
Borrowing money or selling belongings to keep betting.
Believing there's a "system" or foolproof strategy that will turn things around — this simply doesn't exist in games of chance.
If you identified with three or more of these behaviors on a recurring basis, it's important to pause and reflect on your relationship with gambling. The self-assessment section below can help. And if you'd prefer to talk to someone, support from 8xpg is available 24 hours a day in Portuguese — judgment-free.
Answer the questions below honestly. There are no right or wrong answers — the goal is to help you get a clearer picture of your current relationship with gambling at 8xpg and on other platforms.
Over the past 30 days, did you bet more than you intended most of the time?
Have you ever gone back to betting right after a loss to try to win your money back?
Has someone close to you ever commented on the time or money you spend on gambling?
Have you ever used money set aside for other things (bills, food) to make a deposit via Pix?
Can you stop playing when you decide to, even in the middle of a session?
Self-exclusion is the most definitive tool available on 8xpg for anyone who has identified a problem with gambling. There are two types:
A temporary pause blocks access to your account for a set period — from 24 hours up to 90 days. During this time:
Permanent self-exclusion closes your account for good. It is a serious, irreversible measure designed for those who have recognized that gambling is causing real harm in their lives. When you confirm permanent self-exclusion:
To request permanent self-exclusion, contact support by email at suporte@8xpg.best with the subject line "Permanent Self-Exclusion" or go directly to Settings → Responsible Gambling → Self-Exclusion. Our team processes all self-exclusion requests as a priority, without questions or attempts to change your mind.
A 8xpg is a platform exclusively for users aged 18 and over. This isn't just a rule — it's an active policy that includes strict age verification at registration and during the withdrawal process.
The CPF provided at registration is checked to verify date of birth. Any account created with false information that results in a minor gaining access is closed immediately upon detection, with a permanent block on the CPF used.
If you share a device with children, younger siblings, or other minors, we strongly recommend:
If you suspect a minor is using the platform — whether through your account or one created with false information — contact 8xpg support immediately at suporte@8xpg.best. All cases are investigated as a matter of urgency.
Recognizing that gambling has become a problem and reaching out for help takes courage, not weakness. The 8xpg encourages any player facing difficulties to seek support — whether through the platform's support team or through external resources specializing in gambling addiction.
8xpg support is available 24/7 in Brazilian Portuguese. For responsible gambling concerns — self-exclusion requests, setting limits, or talking through gambling patterns — our team is ready to help, without judgment.
For specialized support with gambling addiction and psychological assistance, the following free resources are available in Brazil:
You don't need to be in crisis to reach out for support. If you've noticed that gambling is taking up more space in your life than it should — whether in time, money, or thoughts — talking to someone is always a good idea. The 8xpg is here for that too.
An honest comparison to help you identify which side of the line you're on right now.
If three or more of the items above describe your current situation, we recommend using the control tools or contact support.
The most common player questions about the control tools available on the platform.
If you or someone close to you is struggling with gambling, 8xpg support is available 24 hours a day in Portuguese — no judgment, no hassle. For emotional support in crisis situations, call 188 (CVV – Centro de Valorização da Vida), available free of charge throughout Brazil.
Create your account, set your deposit limits from the start, and use the platform as entertainment. Live Brasileirão, crash games, Live Casino with real dealers, and Pix for deposits and withdrawals in minutes — all available for you to play the right way.
18+ only. Gamble responsibly. Only bet what you can afford to lose.