8xpg handles your personal data with seriousness and transparency. This document explains exactly what we collect, why we collect it, how we use it, and how we protect every piece of information you entrust to us when creating your account and using the platform — all in compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018).
Questions about your data? suporte@8xpg.best
Data protection is not just a legal obligation for 8xpg — it is part of the promise of a platform that respects the Brazilian player.
All data transmitted between you and 8xpg is encrypted with 256-bit SSL — the same standard used by Brazilian banks and financial institutions such as Itaú, Bradesco, and Nubank.
8xpg only collects what is strictly necessary to operate the platform: name, email, CPF, and payment details. We do not request unnecessary information and we do not build behavioral profiles for sale to advertisers.
All data processing at 8xpg strictly complies with the General Data Protection Law (Lei nº 13.709/2018). Every right provided under the law is guaranteed to you and may be exercised at any time.
8xpg does not sell, rent, or transfer your personal data for third-party commercial purposes. Data sharing with operational partners occurs only when necessary for the contracted services and is governed by confidentiality agreements.
You can request access, correction, portability, or deletion of your data at any time through 8xpg support. All requests are handled within 48 hours, with no red tape.
You decide which marketing communications you receive from 8xpg. Unsubscribing from promotional emails takes a single click. Accounts under responsible gambling self-exclusion receive no promotional communications of any kind.
This Privacy Policy applies to all services provided by 8xpg accessed via the 8xpg.best website, including Sports Betting, Live Casino, crash games, the VIP Program, and any other features available on the platform. By using 8xpg, you confirm that you have read and understood this document.
The controller of the personal data processed in connection with the services of 8xpg is the entity operating the 8xpg.best platform. For all matters related to personal data processing, privacy, and the exercise of rights under the LGPD, the official contact channel is:
8xpg appoints a Personal Data Protection Officer (DPO) in accordance with article 41 of the LGPD, responsible for receiving complaints and communications from data subjects, providing clarifications, and taking action regarding data processing carried out by the platform.
A 8xpg collects only the information necessary to operate the platform, process transactions, and meet regulatory obligations. Below is a full overview of the data we process:
8xpg does not collect sensitive data such as racial or ethnic origin, religious belief, political opinion, trade union or organizational membership, health data, genetic or biometric data, sexual orientation, or data relating to children or adolescents. If any data in this category is required by a specific regulatory obligation, you will be notified in advance and collection will only take place with your explicit consent.
Every piece of data collected by 8xpg has a specific, justified purpose. The table below outlines the main processing purposes:
| Data | Primary Purpose | Legal Basis (LGPD) |
|---|---|---|
| Full name and CPF | Account creation, identity verification, fraud prevention | Contract performance; Legal obligation |
| Account communications, withdrawals, security alerts | Contract performance; Legitimate interest | |
| Date of birth | Age verification (18+) | Legal obligation |
| Payment data | Processing deposits and withdrawals via Pix, boleto, and card | Contract performance |
| Betting history | VIP cashback calculation, regulatory reporting, anti-money laundering | Contract performance; Legal obligation |
| IP address and technical data | Fraud prevention, account security, technical diagnostics | Legitimate interest |
| Gaming session data | Responsible gambling monitoring, extended session alerts | Legitimate interest; Data subject protection |
8xpg may send communications about promotions, new games, sporting events, and VIP Program offers to your registered email address. These communications are based on your consent, which can be withdrawn at any time by clicking "unsubscribe" in the footer of any promotional email or through your account settings panel.
You will continue to receive essential transactional communications (such as withdrawal confirmations, security alerts, and account notifications) even after revoking consent for marketing — these communications are necessary for the provision of the service.
The LGPD requires that all personal data processing have a legal basis to justify it. The 8xpg processes your data based on the following legal grounds set out in Article 7 of Law No. 13,709/2018:
A 8xpg does not sell personal data. Sharing occurs only in the following contexts, always with appropriate contractual safeguards:
To operate the platform, 8xpg uses third-party service providers that process data on its behalf, including:
8xpg may share personal data with Brazilian public authorities — such as the Central Bank, Federal Revenue Service, Ministry of Finance, or public security agencies — when required by a court order, a legally grounded administrative request, or when disclosure is necessary to fulfill legal obligations, such as those related to anti-money laundering compliance.
8xpg never proactively shares data with authorities or does so for commercial reasons — only when required by law or a court order.
All of 8xpg's operational partners are bound by contractual data protection clauses requiring them to use the information received solely for the agreed purposes, maintain confidentiality, and adopt appropriate security measures. 8xpg conducts periodic due diligence on its key suppliers.
A 8xpg implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, improper disclosure, or destruction. The main measures in place include:
In the event of a security incident that may cause significant risk or harm to data subjects, 8xpg will notify the National Data Protection Authority (ANPD) and the affected individuals within a reasonable timeframe, as required by Article 48 of the LGPD, including information about the nature of the incident, the data affected, and the measures taken.
A 8xpg retains your personal data only for as long as necessary for the purposes that justified its collection, in compliance with the minimum retention periods required by legal and regulatory obligations.
You may request the deletion of your personal data before the standard retention periods expire. 8xpg will fulfill deletion requests for data that is not required to meet legal obligations. For data that must be retained due to regulatory requirements — such as financial history — 8xpg will inform you that immediate deletion is not possible and provide the expected timeframe for it.
The LGPD grants you, as the data subject, a robust set of rights regarding the processing carried out by 8xpg. You may exercise any of these rights at any time by emailing suporte@8xpg.best.
Request a complete copy of all personal data 8xpg holds about you.
Request the correction of any inaccurate, incomplete, or outdated information in your account.
Request the deletion of data processed based on your consent, subject to any legal retention obligations.
Receive your data in a structured format for transfer to another controller, subject to ANPD regulations.
Know which entities 8xpg has shared your data with and for what purpose.
Revoke consent given for marketing communications at any time, without affecting access to the platform.
Object to processing carried out on the basis of legitimate interest, where not justified by a legal obligation.
File a complaint with the National Data Protection Authority (ANPD) if your request is not fulfilled.
All requests are answered within 48 business hours. For cases requiring more detailed review, 8xpg will communicate an estimated completion timeframe. Identity verification may be requested prior to processing to ensure the security of the procedure.
A 8xpg uses cookies and similar technologies to ensure the platform works correctly, keep you logged in between sessions, and understand how players use the site for ongoing improvements.
You can manage your cookie preferences through your browser's settings panel. Most modern browsers — Chrome, Safari, Firefox — let you view, delete, and block cookies by site. Disabling essential cookies may affect the platform's functionality, including the login system and bet processing.
8xpg does not use cross-site tracking cookies for advertising purposes on third-party networks. Data collected via cookies is used exclusively for the purposes described above, within the platform's own environment.
A 8xpg may update this Privacy Policy periodically to reflect regulatory changes, new platform features, or adjustments to data processing practices. The date of the most recent update is always shown at the top of this document.
Material changes — those that significantly affect your rights or the way your data is processed — will be communicated by email to the address registered on your account at least 7 days before they take effect.
Minor wording or clarity changes with no practical impact on data subjects' rights may be made without prior notice. Continued use of the platform after changes take effect constitutes acceptance of the updated policy. We recommend reviewing this policy periodically to stay informed about how your data is handled.
For any questions about this Privacy Policy, about the processing of your personal data, or to exercise any of your rights as a data subject, please contact 8xpg at suporte@8xpg.best with the subject line "LGPD" for priority handling. Our Portuguese-speaking support team is available 24 hours a day.
The most common player questions about how your data is handled on the platform.
To exercise any right under the LGPD — access, correction, deletion, portability, information about data sharing, or withdrawal of consent — please contact the 8xpg data protection officer. All requests are answered within 48 business hours, in Portuguese.
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